BETA Stage Warning
Please be aware that the App is currently in the BETA stage of development. As such, users should have no expectation of privacy when using the App. While we are serious about protecting user privacy, at this stage users should not assume that the privacy of any content they create in the App will be maintained. We advise users to use the App with this understanding and to avoid sharing any sensitive or confidential information through the App during this period.
Personal Information We Collect
We collect personal information to operate effectively, enhance our products and services, prevent fraud, communicate with you, and deliver effective customer support. The data collected may include:
- Demographic information: such as gender or language preference.
- Usage information: like interactions with our apps, websites, and services, user profile details, visited pages, browser type, and timestamps of visits.
- Content you create: using our apps, websites, and services, including audio recordings and their derivatives.
- Device information: like hardware, software, and platform details.
Most of this information is collected directly from you. If you sign up using a third-party identity provider, we may receive details such as your user ID, name, profile picture, and email address. By accessing Trust.layer through a third-party provider, you authorize us to collect, store, and use this data. This Privacy Policy governs our handling of your information.
How We Use Your Personal Information
- Transcribing audio recordings: using third-party providers for transcription and analytics. Personal data is not shared with these providers.
- Personalization: providing tailored content recommendations, customized language and location settings, and personalized help.
- Compatibility checks: determining if your device meets the system requirements for our products.
- Aggregated statistics: understanding usage trends to enhance products and services.
- Product improvement: fixing bugs and optimizing features or recommendations.
- Communications: notifying you about your account and inviting you to participate in surveys.
- Push notifications: using third-party providers that rely on unique device tokens issued by your operating system.
How We Secure Your Personal Information
- SSL encryption secures information during transmission from your browser to our servers.
- Access restrictions limit database access to authorized personnel.
Data Retention
We retain your personal information only as long as necessary to fulfill our purposes, including providing services, completing transactions, resolving disputes, and enforcing agreements. Aggregated data derived from personal information may be retained for product improvement.
Sharing Personal Information With Third Parties
- Third-Party Partners: Some services require you to provide personal data to third parties, and their privacy policies govern data usage. Access to certain products and services may require you to accept their terms. This Privacy Policy does not cover third-party websites, services, or plugins.
- Transfers: In the event of a business merger, sale, or other transaction, your personal information may be transferred. Trust.layer may also disclose data to comply with legal obligations, defend property rights, or protect public safety.
Policy Changes
This Privacy Policy is periodically updated to reflect our evolving practices. We'll update the date at the top of the policy and notify you via email or other means. Continued use of our products implies consent to the revised policy.
Transfer of Data to Other Countries
We process your information on servers in various countries. We may also subcontract processing to third parties outside your home country. Any international data transfers comply with this Privacy Policy and applicable laws.
EU Data Protection Rights
- Access, correction, and erasure of personal data.
- Data portability if data processing is based on a contract or your consent.
- Withdrawal of consent if data processing is based on consent.
- Objection or restriction to data processing under certain conditions.
To exercise these rights, contact us as outlined below. If we process data on behalf of a data controller, direct your requests to them. You also have the right to lodge a complaint with a supervisory authority.
Changes and Amendments
We reserve the right to modify this policy at any time. We'll update the policy date and inform you via email. The updated policy takes effect immediately upon posting unless otherwise specified.
Acceptance of This Policy
By using our apps, websites, and services, you accept this policy. If you disagree with any part of this policy, you are not authorized to access our services.
Contact Us About Privacy
If you have questions or complaints, email us at [email protected].